3 minute read

Summary

An AI agent incident review needs the normal incident facts plus agent-specific evidence: input sources, model and harness configuration, tool calls, approvals, guardrails, and trace contents.

This template is meant to support reproducible facts and prevention work, not blame.

Document Information

  • Written date: 2026-04-29
  • Verification date: 2026-04-29
  • Document type: tutorial analysis
  • Test environment: No local execution. The template is based on NIST incident response guidance, CISA playbooks, and OpenAI agent trace and approval documentation.
  • Tested versions: Official documentation checked on 2026-04-29. Organization-specific severity levels and legal reporting rules still apply.
  • Evidence level: official documentation, security project documentation

Verified Facts

  • NIST SP 800-61 Rev. 3 frames incident response as part of cybersecurity risk management and focuses on improving preparation, detection, response, and recovery.
  • CISA incident and vulnerability response playbooks emphasize standardized operating procedures and coordinated response.
  • OpenAI Agents SDK tracing documents that LLM generations, tool calls, handoffs, guardrails, and custom events can appear in traces.
  • OpenAI Codex security documentation advises treating prompts, tool arguments, and tool outputs as sensitive and applying retention and access controls.
  • The verification date for this post is 2026-04-29.

Template

1. Incident Summary

  • Incident ID:
  • Date written:
  • Author:
  • Severity:
  • Current status: investigating contained recovered closed
  • One-line summary:
  • Scope of impact:
  • First detected at:
  • Resolved or recovered at:

2. Scope and Impact

  • Affected repositories, services, workspaces, cloud accounts, clusters:
  • Affected users or teams:
  • Data exposure status: none possible confirmed under investigation
  • External transfer:
  • Production change:
  • Cost, availability, and security impact:

3. Agent Task Context

  • User request, original or summarized:
  • Task objective:
  • Agent or harness name:
  • Model name and version:
  • Execution location: local CI cloud sandbox IDE desktop
  • Sandbox mode:
  • Network access:
  • Allowed tools:
  • Connected MCP servers or connectors:
  • System/developer instruction version:

4. Timeline

Time Event Evidence
HH:MM User request received chat/session record
HH:MM First tool call executed trace or audit log
HH:MM Guardrail or approval triggered approval record
HH:MM Anomaly detected alert or user report
HH:MM Containment action change record
HH:MM Recovery verified command output or monitoring

Separate confirmed facts from assumptions. Mark unconfirmed entries as assumption.

5. Tool Calls and Side Effects

  • Tool calls executed:
  • Files and directories read:
  • Files changed:
  • Shell commands executed:
  • External network requests:
  • Cloud/API calls:
  • Side effects such as deployment, deletion, permission changes, or billing actions:
  • Tool calls that failed or were blocked:

6. Approvals and Guardrails

  • Approval request timestamps:
  • Approver:
  • Difference between approval wording and actual execution:
  • Automatic approval or pre-approval policy:
  • Guardrail tripwire status:
  • Input, output, and tool-call validation results:
  • High-risk actions executed without approval:

7. Trace, Log, and Data Review

  • Trace ID or session ID:
  • Whether traces include prompts, tool arguments, or tool outputs:
  • Personal or sensitive data included:
  • Redaction status:
  • Trace/log access permissions:
  • Retention period:
  • External collector or telemetry endpoint:

8. Root Cause and Contributing Factors

  • Direct cause:
  • Contributing factors:
  • Missing guardrail:
  • Excessive tool permission:
  • Weak approval boundary:
  • External content or prompt injection possibility:
  • Missing test or documentation:

9. Containment, Recovery, Verification

  • Containment actions:
  • Credential rotation:
  • Permission removal:
  • Deployment rollback:
  • Data deletion or recall request:
  • Recovery verification:
  • Recurrence monitoring:

10. Follow-up Actions

Action Owner Due Date Status
Reduce tool permissions     open
Add high-risk approval policy     open
Apply trace redaction     open
Add reproduction test     open
Update runbook     open

Writing Principles

Do not paste raw secrets into the review. Use redacted hashes, secret IDs, rotation tickets, or trace IDs when you need a verifiable reference.

“The agent made a mistake” is not a root cause. The review should explain which input, permission, guardrail, approval, or trace design made the behavior possible.

Limitations

  • This template does not replace legal reporting, privacy breach notification, or customer communication procedures.
  • Organization-specific incident severity, evidence retention, and legal hold policies take precedence.
  • If traces contain sensitive data, isolation and access control come before normal retention.

References

Change Log

  • 2026-04-29: Initial draft.
  • 2026-04-29: Expanded the template with timeline, tool-call, approval, guardrail, trace, and data-review fields for AI agent incidents.

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